Starlims Consulting Services
Your Starlims Enriched
Reduce total cost of ownership from the start with an experienced partner.

TRANSITION FROM REQUIREMENTS TO SUCCESS
Starlims Administrator Services As with any enterprise class software, there are many challenges to maintaining the Starlims system running optimal in a business. You may become overwhelmed with the perceived complexity of installing, configuring, and maintaining a Starlims system. That is why we are here. Let us share our knowledge and experience with you through our Starlims Administrator Services. We hope to be a long-term partner helping you focus on your business while we ensure your Starlims system runs optimal. This document will describe our offer to the continuous efficient operation of your Starlims system. Starlims providers typically offer free of charge support for the out of the box provided software during business hours, but billable services for anything else which our Starlims Administrator services can cover for:
- Assistance with initial Starlims System Installation
- Assistance with new version Starlims System Installation
- Assistance with system upgrades
- Backup, recovery, and integrity checks
- Assistance creating the disaster recovery procedure for the Starlims System
- Custom configurations - maintenance, issue troubleshooting and support
- Troubleshooting assistance with issues caused by infrastructure like databases, operating system, network, or third-party software products
- Starlims Performance tuning
- Technical Support outside of standard business hours
- Additional configuration and/or customizations depending on complexity
- Printing services and reporting - maintenance, support and troubleshooting
- Interfaces - maintenance, support and troubleshooting
- Users’ management and Starlims client-side computer configuration
- Additional system instances creation, installation and maintenance (training instance, testing instance, developing instance)
- Perform system patching
- Open, track and apply fixes with/from Starlims providers through theirs ticketing system